Shipping policy
Australian Customers
| Standard Shipping |
Free for orders over $99 $10 for orders under $99 |
3-7 Business Days* |
| Express Shipping |
$15 flat rate (delivery to metro areas only) |
1-4 Business Days* |
| Collect in Store | Free |
Order before 2 pm for same day pick up Check the store locator for available stores |
*Once dispatched. Dispatch can take 1 - 2 business days. Please allow up to 4 business days for dispatch during sales and promotional periods.
All parcels are delivered with Authority to Leave. This means the delivery driver will attempt to gain a signature and name if you're home. If you are not home, and there is a safe place to leave the parcel, it will be safely dropped and delivery completed.
If there isn't a safe place, an attempted delivery card will be left and the parcel will be taken to a nearby Post Office for collection. For better visibility on your delivery, get the free My Post app.
New Zealand Customers
| Standard Shipping |
Free for orders over $99 $10 for orders under $99 |
2-10 business days* |
| Express Shipping | Not available | |
| Collect in Store | Not available |
*Once dispatched. Dispatch can take 1 - 2 business days. Please allow up to 4 business days for dispatch during sales and promotional periods.
*Please note: We endeavor to fulfill your order from a New Zealand location. However, should stock be unavailable in New Zealand, we will source your items from Australia. Delivery from Australia can take up to 8 - 12 business days.
International Customers
Delivery is now available to the following destinations at a flat rate of $25.
| Countries | Delivery timeframes |
| Canada | 10 business days* |
| Hong Kong | 10 business days* |
| Singapore | 8 business days* |
| UK | 10 business days* |
| Ireland | 13 business days* |
| France | 13 business days* |
| Germany | 13 business days* |
*Once dispatched. Dispatch can take 1 - 2 business days.













