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Shipping policy

Australian Customers

Standard Shipping

Free for orders over $99

$10 for orders under $99

3-7 Business Days*
Express Shipping

$15 flat rate

(delivery to metro areas only)

1-4 Business Days*
Collect in Store Free

Order before 2 pm for same day pick up

Check the store locator for available stores

*Once dispatched. Dispatch can take 1 - 2 business days. Please allow up to 4 business days for dispatch during sales and promotional periods. 

All parcels are delivered with Authority to Leave. This means the delivery driver will attempt to gain a signature and name if you're home. If you are not home, and there is a safe place to leave the parcel, it will be safely dropped and delivery completed.

If there isn't a safe place, an attempted delivery card will be left and the parcel will be taken to a nearby Post Office for collection. For better visibility on your delivery, get the free My Post app.


New Zealand Customers

Standard Shipping

Free for orders over $99

$10 for orders under $99

2-10 business days*
Express Shipping Not available  
Collect in Store Not available  

*Once dispatched. Dispatch can take 1 - 2 business days. Please allow up to 4 business days for dispatch during sales and promotional periods. 

*Please note: We endeavor to fulfill your order from a New Zealand location. However, should stock be unavailable in New Zealand, we will source your items from Australia. Delivery from Australia can take up to 8 - 12 business days.

International Customers


Delivery is now available to the following destinations at a flat rate of $25.

Countries Delivery timeframes
Canada 10 business days*
Hong Kong 10 business days*
Singapore 8 business days*
UK 10 business days*
Ireland 13 business days*
France 13 business days*
Germany 13 business days*

*Once dispatched. Dispatch can take 1 - 2 business days.